Privacy Policy
Last updated: November 2026
Who we are
Maplewood Family Medicine (“we”, “us”) operates this website. This policy explains what personal information we collect when you use the site, book an appointment, or contact us, and how we use it.
What we collect
- Details you give us: your name, phone number, email address, service address, and anything you write in a booking or contact form.
- Booking details: the service, date, and time you choose.
- Basic technical data: browser type, pages visited, and approximate location, collected through standard server logs.
How we use it
- To confirm, schedule, and carry out your an appointment.
- To reply to your questions and send reminders or updates about your booking.
- To keep records required for tax, insurance, or legal reasons.
- To improve the website.
Sharing
We share information only with service providers who help us run the business (for example, website hosting, email, and scheduling tools), and only as needed to provide those services, or when the law requires it.
Health information
Medical records created during your care are protected under HIPAA and handled under our separate Notice of Privacy Practices, available at the front desk or on request. This website's booking form is for scheduling only; please do not submit detailed medical information through it.
How long we keep it
We keep booking and contact records for as long as needed to provide our services and meet legal and accounting obligations, then delete or anonymize them.
Your choices and rights
You can ask to see, correct, or delete the personal information we hold about you, or opt out of non-essential messages, by emailing frontdesk@maplewoodfamilymed.com. Depending on where you live (for example, California under the CCPA/CPRA, or Canada under PIPEDA), you may have additional rights, and we will honor them.
Cookies
This site uses only essential browser storage (for example, to remember your light or dark mode choice). We do not use advertising cookies.
Security
We use reasonable safeguards to protect your information. No method of transmission over the internet is completely secure.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.
Contact
Questions about privacy? Email frontdesk@maplewoodfamilymed.com or call (555) 013-8820.
This page is a general template and should be reviewed by the business owner and, where appropriate, a lawyer before going live.